NOTE: The generic electronic module (GEM) forms part of the central junction box (CJB). NOTE: If the instrument cluster is changed, it must be re-configured. For this purpose, the vehicle-specific data is read out of the module to be replaced using the Ford approved diagnostic tool and is transferred to the new module. NOTE: Before reading out the vehicle-specific data, remake all the separated electrical connections in the vehicle, so that communication between the module and the Ford approved diagnostic tool is ensured.
1. Verify the customer concern.
2. Visually inspect for obvious signs of electrical damage.
Visual Inspection
Electrical
3. Resolve any obvious causes or concerns found during the visual inspection before carrying out any further tests.
4. If the cause is not visually evident, verify the symptom and refer to the diagnostic tab within the Ford approved diagnostic tool.