NOTE: The generic electronic module (GEM) is integrated into the central junction box (CJB).
1. VERIFY customer concern.
2. Visually CHECK for any obvious mechanical or electrical damage.
NOTE: Ensure correct locking of the wiring harness connector.
Visual Inspection
Electrical
Fuses
Wiring harness
Connectors
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the cause is not visually evident, verify the symptom and refer to the diagnostic tab within the Ford approved diagnostic tool.