NOTE: If the keycode is entered incorrectly 3 times, the system will allow the next keycode in 30 minutes. After entering the keycode the 10th time incorrectly the system will lock out. The component can only be unlocked by the manufacturer.
1. Verify the customer concern.
2. Visually inspect for obvious signs of mechanical or electrical damage.
Visual Inspection Chart
Mechanical | Electrical |
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3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the cause is not visually evident, verify the symptom and refer to the Self-Diagnostic Mode.