Symptom | Possible Sources | Action |
No communication with the portable support electronics (PSE) module | PSE module not configured to the vehicle. | GO to Pinpoint Test C. |
|
GO to Pinpoint Test A. | |
DLC. | REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing). | |
The audio unit display does not display PHONE | PSE module not configured to the vehicle. | GO to Pinpoint Test C |
|
CHECK all communication between the instrument cluster, audio unit, navigation system display module and PSE module. REFER to the Ford diagnostic equipment. | |
The cellular phone microphone is not operating correctly |
|
GO to Pinpoint Test B. |
Reduced sound or no sound through the speakers |
|
CHECK all communication between the audio unit and PSE module. REFER to the Ford diagnostic equipment. |
|
REFER to the Ford diagnostic equipment. | |
The cellular phone information is not displayed |
|
CHECK all communication between the instrument cluster, audio unit, navigation system display module and PSE module. REFER to the Ford diagnostic equipment. |
The voice activated phone functions are inoperative |
|
CHECK all communication between the instrument cluster, audio unit, navigation system display module and PSE module. REFER to the Ford diagnostic equipment. |
Cellular phone is not featured on the list of recommended cellular phones for the system | CHECK the make and model of the cellular phone against those on the list of recommended cellular phones for the system. |